Shipping Privacy Policy

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SWK Shipping Privacy Policy

Shipping Policy

Privacy Overview

We at Services With Kindness Business (SWK), LLC., along with our subsidiaries and affiliates (collectively, “SWK HOLDING and SWK Denomination associates “), respect your privacy concerns.

            Our Privacy Notice describes the types of personal information we collect about consumers, how we may use the information collected, and with whom we may share it. The notice also describes the measures we take to safeguard clients’ personal information. In addition, we tell you how you can ask us to:

  1. Access or change the personal information we maintain about you,
  2. Withdraw the consent you previously provided to us,
  3. Refrain from sending you certain communications, and
  4. Answer questions you may have about our privacy practices.

This Privacy Notice is not a contract and does not create any contractual rights or obligations.

This notice does not apply to any SWK Business and SWK HOLDING Affiliated Store or any other retail location.  This Notice does not apply to any subsidiary or affiliate of Services With Kindness Business, LLC. that maintains its privacy notice.
Our privacy practices may vary among the countries or territories in which we operate to reflect local practices and legal requirements.

Information SWK BUSINESS Obtain

We may obtain consumer personal information (such as name, contact details, and payment information) in connection with various activities such as:

  1. Use of the SWK Business and SWK Holding websites and applications,
  2. Shipping activities, including delivery and pick-up of shipments,
  3. Requests to track shipments or answer questions,
  4. Events in which we participate,
  5. Promotions and other offers, and
  6. Calls placed with customer service and accounting centers that may be recorded.

The types of personal information we may obtain include:

Individual and business contact information (such as name, company name, physical address, email address, and telephone or fax number)

Shipping information (such as

I- Shipping-related contact details like the sender’s, consignee’s, and/or neighbor’s (for SWK HOLDING, My Choice’s “leave with a neighbor” feature) name, physical address, email address, and telephone number,

II- Signature for proof of delivery,

III- SWK account number, and

IV- Information is given to us that helps us access locations to which we provide service) and information provided to us regarding the content of certain shipments, but only to the extent, an identifiable person can be linked to such content.

Information that enables us to verify an individual’s identity

Names, email addresses, and telephone numbers of others to whom we are asked to send information

Information provided in response to surveys

Username, password, and other credentials are used to access SWK HOLDING products and services. Social media handles, content, and other data posted on our official social media pages or elsewhere on the Internet (such as other public locations), and information (such as email address and other information you allow to be shared). We obtain through all SWK HOLDING supports and associated via social media apps, tools, widgets, and plug-ins (including third-party login services such as “Login with Facebook”)

The geographic location of your mobile device if you use certain features of our apps

Payment information (including payment card details or online payment services number and invoicing address) and financial information (such as bank account numbers)

Tax identification number in circumstances in which you request products or services for which this information is required, or in connection with certain promotions or prize draws

Other personal information that may be provided to us to obtain an SWK HOLDING and product or service associated.

We also receive consumer personal information from our customers to perform services. We may receive personal information from third parties, including public databases, social media platforms, or third-party partners such as analytics or marketing providers.

When we pick up or deliver a shipment or provide other services, we may obtain physical location data. This includes, for example, data identifying the actual location of a physical address using information such as GPS data, geocodes, latitude and longitude information, and images of the various locations.

In addition, when you visit our websites, use our apps, or interact with SWK HOLDING-related tools, widgets, or plug-ins, we may collect certain information by automated means, such as cookies and web beacons. The information we collect in this manner includes IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken, and dates and times of activity. A “cookie” is a text file that websites send to a visitor’s computer or another Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” also known as an Internet tag, pixel tag, or clear GIF, links web pages or apps to web servers and may be used to transmit information back to a web server. Through these automated collection methods, we obtain and store “clickstream” data to tell us usage patterns. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you. We also may use third-party analytics tools that collect information about visitor traffic on our websites or apps. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all the features of our websites or apps. Both we and others (such as our advertising networks) may collect personal information about our visitors’ online activities, over time and across third-party websites, when using our websites and apps.

We collect session analytics information when you visit our websites and applications to help us understand our customers’ online activities – browsing behavior, click patterns, and the pages you visited. This information is also helpful to our experience teams so they can design better experiences for you.

The providers of third-party apps, tools, widgets, and plug-ins on our websites and apps, such as the Facebook “Like” button, also may use automated means to collect information regarding your interactions with these features. This information is subject to the privacy policies or notices of these providers.